In consideration of the mutual obligations specified in this Agreement, the parties, intending to be legally bound hereby, agree to the following:
 

1. Scope of Services. The Client engages the services of the Business Process Consultant, a professional specializing in business operations, process optimization, and strategic management, to collaborate with visionary CEOs seeking to overcome challenges posed by inefficient processes and disorganization.
    

   The Business Process Consultant will deliver comprehensive services, including administrative support, CEO accountability, system implementations, email marketing, and social media management, as detailed in the Deliverables section of this Agreement.
    

   The Consultant's objective is to empower the Client with the tools and strategies needed to excel in today's fast-paced business environment. Any services beyond the scope outlined in the Deliverables section will necessitate a separate agreement.
    

2. Additional Services. Additional services may be requested by the Client and will be provided upon written agreement. Price quotes for Additional Services will be provided by the Business Process Consultant.
    

3. Client's Responsibilities. The Client is responsible for purchasing necessary tools and resources for the completion of Services. Access to such tools will be provided during the length of the agreement and revoked upon termination.
    

4. Non-Refundable Subscription Terms. Our services operate on a monthly subscription basis, similar to digital platforms like Hulu or Netflix. This means that the monthly fee covers a set amount of hours and resources dedicated to your needs each month. If these hours or services are not utilized, they cannot be refunded or credited towards future months.
    

5. Invoice Disputes. Invoice disputes must be communicated in writing within three business days. Failure to dispute timely will be deemed acceptance of the invoice.
    

6. Cancellation of Monthly Services: The Client may cancel the monthly services at any time by providing written notice at least 30 days prior to the next billing cycle. However, all payments made prior to cancellation are non-refundable. This means the Client will not receive any refund for monthly fees regardless of when the cancellation is made.
    

7. Refunds and Cancellations: After the initial three days from signing this Agreement, no refunds will be issued for any services rendered, including monthly service fees. The Client acknowledges that early termination of services incurs a $250 early termination fee.
    

8. Early Termination: Early termination occurs when either party decides to end this Agreement prior to the full completion of the services outlined herein. This decision must be communicated in writing and will incur an early termination fee of $250, as outlined in the Refunds and Cancellations section.
    

9. Consequences of Early Termination: Upon early termination, the Consultant is entitled to receive compensation for all services rendered up to the date of termination. Any pre-paid amounts for future services are non-refundable.
    

10. Client Acknowledgment: By signing this Agreement, the Client confirms they have read and fully understand the provisions regarding cancellation and the non-refundable nature of payments made for services.
     

11. Client-Caused Delay. If the Client causes delays that prevent the Business Process Consultant from completing the work outlined in this Agreement, the Consultant has the right to terminate the Agreement after providing the Client with a written notice of the issue. If the delay is not resolved within 14 days of this notice, the Consultant may terminate the Agreement.
     

12. Client Cooperation and Use of Tools. The Client agrees to provide prompt and complete access to all necessary information, resources, and tools required for the Consultant to deliver services effectively. Failure to do so may impact the timeline or quality of deliverables and could lead to delays or adjustments in the project scope. The Consultant will have access to the Client's tools only during the term of this Agreement, after which access will be revoked.
     

13. Expense Reimbursement. Any additional business expenses incurred by the Consultant while providing the services will be reimbursed by the Client, provided that:

    • Such expenses are pre-approved by the Client.

    • Proper receipts or supporting documentation are submitted for reimbursement.

    • Reimbursable expenses may include travel costs, special software, or other pre-approved purchases directly related to service delivery.
       

14. Non-Disparagement. Both parties agree not to make any statements or engage in conduct that could harm the other's reputation or business. This includes but is not limited to online reviews, social media posts, or public remarks. This clause remains effective during and after the termination of this Agreement.
     

15. Term and Termination. This Agreement is effective upon signing and will continue indefinitely until terminated by either party with a written termination request or project completion. The party intending to terminate the Agreement must provide a written notice at least 30 days in advance.
     

16. Breach. Failure to pay overdue balances for Services after seven days may result in termination. The Business Process Consultant can terminate for non-payment or material breach.
     

17. Independent Contractor. The Business Process Consultant is an independent contractor. No employment, agency, or partnership relationship is created.
     

18. Subcontractors. The Business Process Consultant may subcontract services at their discretion and is responsible for subcontractors' actions.
     

19. Confidentiality. The Business Process Consultant agrees not to share or disclose confidential information without written consent. The obligation of confidentiality survives termination.
     

20. Property Return. All copies of Confidential Information shall be returned or destroyed upon termination.
     

21. Intellectual Property. Intellectual Property developed under this Agreement belongs to the Client. Unauthorized use is prohibited.
     

22. Intellectual Property Usage. The Business Process Consultant has the right to use non-confidential, anonymized work results and deliverables created during the provision of services for marketing purposes, portfolio showcases, or professional development. This usage will not violate the confidentiality obligations of this Agreement.
     

23. Indemnification. Both parties indemnify each other against third-party claims arising from Services provided.
     

24. Limitation of Liability. The Business Process Consultant's liability for any damages or losses arising from the Services provided under this Agreement shall be limited to the total amount paid by the Client to the Business Process Consultant under this Agreement.
     

25. Detailed of Liability Clauses. The Consultant shall not be liable for any indirect, incidental, or consequential damages arising from the Services provided under this Agreement.
     

26. Professional Standards and Compliance. Both parties agree to conduct their work in compliance with all applicable laws, regulations, and professional standards. The Business Process Consultant will provide services ethically and in accordance with best industry practices to ensure the quality and integrity of the work delivered.
     

27. Governing Law. This Agreement is governed by the laws of the State of Georgia.
     

28. Dispute Resolution and Jurisdiction. Any dispute arising under or in connection with this Agreement shall be resolved through negotiation, mediation, or arbitration in the State of Georgia. Litigation follows Georgia law.
     

29. Data Protection and Privacy. The Business Process Consultant shall handle any personal data in compliance with applicable data protection laws. The Client acknowledges and agrees to the processing of its data for the purpose of performing the Services under this Agreement.
     

30. Disaster Recovery/Business Continuity. In the event of unforeseen interruptions due to technical issues, data loss, or natural disasters, the Business Process Consultant will implement a disaster recovery and business continuity plan to minimize disruption to service delivery. Both parties will cooperate to adjust timelines and priorities as needed to resume the project promptly.
     

31. Non-Solicitation. During the term of this Agreement and for twelve months thereafter, the Client agrees not to directly solicit, hire, or engage any employee or subcontractor of the Business Process Consultant without written consent.
     

32. Force Majeure. In the event of a force majeure event, the Business Process Consultant and the Client shall work together to adjust project timelines and scope as needed. If such an event continues for seven days, either party may terminate the Agreement without liability.
     

33. Insurance Requirements. The Client shall maintain appropriate liability insurance coverage throughout the term of this Agreement. The Business Process Consultant shall provide proof of liability insurance upon request.
     

34. No Assignment. This Agreement may not be assigned without prior written consent.
     

35. Counterparts and Signatures. This Agreement may be executed in counterparts, including electronic signatures.
     

36. Severability. Invalid provisions do not affect the validity of other terms.
     

37. Captions for Convenience. Captions are for reference and do not limit provisions.
     

38. No Waiver. Failure to enforce a provision does not waive its future enforcement.
     

39. Amendment. Amendments require written agreement by all parties.